Privacy Policy

1. Who We Are

Phaseable Inc. (“Phaseable”, “we”, “our”, or “us”) is a vertical SaaS studio headquartered in Chelsea, Alabama. We operate the website at phaseable.com (the “Site”). Questions about this policy can be directed to hello@phaseable.com.

2. Information We Collect

We collect information in two ways:

Information you provide directly

• Name, email address, company name, and message when you submit a contact or quote form
• Chat messages and contact details when you use the live chat widget

Information collected automatically

• Pages visited, time on site, browser type, device type, and referring URL (via Google Analytics)
• IP address and inferred company/organization identity (via Albacross, for B2B visitor identification)
• Chat interaction data (via Gist)

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Site. The table below describes the third-party services that set cookies or collect data when you visit.

We implement Google Consent Mode v2. If you decline cookies, Google Analytics operates in a cookieless, anonymized mode and does not store identifiable data about your visit.

4. How We Use Your Information

• To respond to inquiries and provide services you request
• To understand how visitors use our Site and improve its content and performance
• To identify potential business clients (B2B prospecting via Albacross)
• To send service-related communications (we do not sell your data or send unsolicited marketing)

5. Data Sharing

We do not sell, rent, or trade your personal information. We share data only with the third-party service providers listed in Section 3, each of which has its own privacy policy and data processing agreement with us. We may disclose information if required by law or to protect our legal rights.

6. Data Retention

Form submissions and chat records are retained for as long as necessary to fulfill the purpose for which they were collected, or as required by law. Google Analytics data is retained for 14 months (our configured retention period). You may request deletion at any time by contacting us.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access & Portability — request a copy of the personal data we hold about you
• Correction — request that inaccurate data be corrected
• Deletion — request that your data be erased (“right to be forgotten”)
• Objection / Opt-Out — opt out of analytics tracking via our cookie banner or the opt-out links in Section 3
• CCPA — California residents may request disclosure of personal information collected and opt out of any sale (we do not sell personal data)

To exercise any of these rights, email hello@phaseable.com with the subject line “Privacy Request”. We will respond within 30 days.

8. Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

9. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

Phaseable Inc.
16700 HWY 280 STE A-311
Chelsea, AL 35043
hello@phaseable.com